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Payroll

Catch Payroll Errors Before Submission with Paychex WISE

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What the source describes

Paychex's guide to running payroll in Paychex Flex describes WISE as an AI engine built into the platform that flags potential issues before submission, such as missing data, unusual amounts and possible compliance gaps. It also automates prep tasks like syncing time data, identifying missing pay rates and generating preprocessing reports. Paychex states that payroll administrators review and approve flags and data before anything is submitted.

See also our roundup of AI payroll tools for how Gusto and other platforms sit next to a pre-submit review.

Result or outcome

According to the source, WISE surfaces payroll issues before submission and handles preparation work in the background, while keeping humans in the loop for approval.

How to run it

  1. Set up employee accounts and pay data in Paychex Flex, then open Payroll Center and select Begin or Resume for the pay run.
  2. Enter or sync time and pay data, and resolve WISE alerts such as missing punches, missing pay rates and workers with time but no pay.
  3. Select Review and Submit, then work through the Preprocessing Reports and Quick Totals, using Edit Payroll for any corrections.
  4. For a second check, run the prompt on this page against de-identified current and prior period summaries to build a client confirmation list.
  5. Confirm open questions with the client, approve the flags you have reviewed, and submit payroll.

Try it yourself

Copyable prompt

Help me build a pre-payroll review checklist for a small business client before I approve this pay run. I will paste a summary for this period and the previous period with employee IDs only (no names, SSNs, bank details or addresses). Columns: employee ID, pay type, hours, rate, gross pay. Please flag: employees with no hours or no rate, gross pay that changed by more than [percent] versus last period, overtime above [hours], new or missing employee IDs compared with last period, and any duplicate lines. Return a table of flags with a reason, then a short checklist of what to confirm with the client before submitting.

This period: [paste]
Last period: [paste]

Replace the [bracketed] placeholders. Remove client names, account numbers, and personal data before pasting into any AI tool.

What to review

Paychex says administrators review and approve WISE flags before submission, so do not submit until each flag is cleared or explained. Compare Quick Totals to the prior period and the client's approved hours, and confirm new hires, terminations and rate changes. Use employee IDs only when pasting data into a general AI tool, and send compliance questions to the client's payroll or tax professional.

Related free download: 50 AI Prompts for Bookkeepers (Prompt pack (PDF))

Source: Paychex Articles

Not professional advice. This is general information, not accounting, tax, legal or financial advice. Check AI output yourself and consult a licensed professional for your situation. See our Terms of Use.

This entry summarizes a public source. Features, plans, and availability change, so confirm details with the vendor. Tool names are trademarks of their respective owners.

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